Shipping Policy
Made to Order, Mindfully Crafted
To reduce waste and promote sustainability, all our shirts are made to order. This means your item is crafted only after you place your order, ensuring thoughtful production.
Processing & Shipping
- Delivery Time: Typically 8-12 business days. In rare cases (e.g., high demand or fabric sourcing delays), this may be slightly extended. We’ll notify you if delays arise.
- During sale events, due to high order volumes, delivery may take 10–14 business days.
- Tracking your order: You’ll receive a tracking link via email/SMS once shipped.
- Express Delivery: Reach out to us on WhatsApp to check if we can express ship your order. We can do that for stock in hand.
- In the rare case an item in your order cannot be fulfilled, we will notify you and issue a full refund of the item amount to your original payment method. Where stock is limited, prepaid orders are fulfilled on priority.
Shipping Charges
- We offer FREE shipping on all orders across India.
Complaints, claims, or queries regarding damages, mis-delivery, or incorrectly marked deliveries must be raised within 3 days from the date of delivery or delivery attempt for any investigation to be undertaken. Please write to us at support@ojeliving.com to raise any such request. Claims raised after 3 days of the date of delivery or delivery attempt will not be entertained.
Future Expansion
We currently ship only within India, but will announce international shipping soon!
Questions?
Write to us at support@ojeliving.com for urgent requests.